Thank you for choosing Thodi Story. Our Refund Policy outlines the terms and conditions under which we may issue a refund for our services.

1. Refund Eligibility

1.1 Service Failure:

  • A refund will be considered only in cases where we fail to deliver the agreed-upon Shayari or poetry services as per your specifications.

2. Requesting a Refund

2.1 Submission of Refund Request:

  • To request a refund, you must contact us at [contact@thodistory.com] within [number of days] from the date of the service delivery failure.

2.2 Providing Details:

  • Please provide detailed information regarding the service failure, including order details, date of service, and a clear description of the issue.

3. Refund Process

3.1 Investigation:

  • Upon receiving your refund request, we will investigate the reported service failure to determine eligibility for a refund.

3.2 Confirmation:

  • If the service failure is confirmed, we will initiate the refund process.

3.3 Refund Method:

  • Refunds will be issued using the same method of payment used for the original transaction.

4. Non-Refundable Circumstances

4.1 Customer Change of Mind:

  • Refunds will not be issued for cases where the customer changes their mind after the service has been delivered as per the initial agreement.

4.2 Incomplete or Inaccurate Information:

  • Refunds will not be granted if the failure to deliver the service is a result of incomplete or inaccurate information provided by the customer.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [contact@thodistory.com].